Division Announcements

KiwanisONE
Online Reporting System
Tip Sheet

There are a few areas of the report that are causing problems with users, so before contacting support please see if your issue is resolved below.

1. Where do I go to log in? – The login page for the online reporting system is www.kiwanisportal.com.

2. I have forgotten my password – what do I do? To reset your password go to:
http://www.kiwanisportal.com/common/setpassword.aspx

3. How do I change the membership goal? – If you need to change your membership goal go to the Report Launch page and click the Monthly Report Setup link toward the top of the page.  Once the new page loads click the Club Goals link in the table of options.

4. How can I change the Total Membership at the End of Previous Month? – The Total at the End of Previous Month on the report is from Kiwanis International and cannot be changed. Here is the way the starting membership numbers from Kiwanis International were determined:

On September 30th at midnight all rosters and adds/deletes that were in the building got dated September 30th. Anything coming in the building after that was dated in October. So you may have sent in a deletion on September 28th, but it may not have physically received at the building until October 1st, which means it will be dated October 1st.

If you reported deletions in September they may need to be reported again on the October report if the scenario above is close to what may have happened. 

5. How do I submit my report? – After you complete each section of the report, check the ‘Mark this section complete’ box above the Save buttons. Then save the section by clicking one of the Save buttons. Once both Section Complete boxes are checked, the Submit button on the Report Launch page will be active. Click the Submit button to submit the report.  

6. How do I add or change my sponsored clubs – Your Sponsored Clubs are set up in the Monthly Report Setup area.  They will automatically populate onto the report each month. To change them click the Monthly Report Setup link on the Report Launch page.  Once the new page loads click the Sponsored Organizations link in the table of options.

7. Can I amend a submitted report? – Yes, you can amend a report at any time.  Simply log in and go to the Report Launch page and click the ‘Part 1 (or 2) Completed’ link adjacent to the desired month.  Make any necessary changes and save the section.  Back on the Report Launch page click the ‘Submit’ button adjacent to that month to resubmit the report.